Rent Recovery Solutions uses advanced technology to maximize recovery results for the multi-family industry. Our production system is customized to our proprietary collection process and is specifically driven by the multi-family industry. We understand that in order to recover this specialized debt we must have processes and relationships in place in order to manage the accounts effectively.
State-of-the-art skip-trace databases help us locate your former residents, no matter where they’ve gone. Every account you place with us goes through this process regularly and repeatedly until the former resident is found. Because of this, only Rent Recovery Solutions can honestly tell you that we never give up on any of your accounts.
The majority of apartment related debt is disputed by the former resident. Rent Recovery Solutions has the technology in place to handle these disputes without always involving the client.
We provide multiple options for file placement in order to maximize the quality of information for effective account management. Our Onboarding Specialist will work with your company to determine the best approach. We have the ability to interface with most property management software systems and surety bond companies.
We have several relationships with applicant screening companies and consumer search firms. Since most of your former residents do not provide forwarding contact information, this service is critical to locating the former resident. The skip tracing process is an important part of our success.
Rent Recovery Solutions handles credit reporting to all of the major credit bureaus as well as several applicant screening companies. We understand the value of timely reporting to create impact and urgency with the former resident.
Client reporting is important to understanding the collection process. We work with our management level clients to provide detailed reports. These reports allow decision makers to keep in touch with file placement and collection activity at the property level. Reporting is part of our service. We will never charge additional fees.
Our online system proves our commitment to our clients. This real time system allows our clients to view account activity and instant updates of payments. This online system proves our commitment to the best results possible and complete transparency.
The technology used at Rent Recovery Solutions does not discriminate based on property type, resident profile or age of the account. We promise to work all accounts thoroughly and will not warehouse accounts within the statute of limitations.